🛡️ Privacy Policy 

CSSBUY QUEST (https://cssbuy.quest) is committed to protecting the privacy of our users. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information when you use our reverse purchasing agent services.

1. Information We Collect

As a reverse purchasing agent, we collect information necessary to process your sourcing requests, manage logistics, and enhance our service.

A. Personal Information You Provide:

  • Contact Details: Name, email address (e.g., [email protected]), phone number, and shipping address.

  • Account Information: Username and password (if applicable).

  • Payment Information: Details required to process payments for sourced items (this information is often handled by secure third-party payment processors, and we do not store sensitive credit card data).

  • Sourcing Request Details: Information about the products you wish to purchase, including product links, specifications, size, color, and price expectations.

B. Information Collected Automatically:

  • Usage Data: Information about how you access and use the Service, such as your IP address, browser type, operating system, pages visited, time spent on those pages, and other statistics.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons) to track activity on our Service and hold certain information to improve and analyze our Service.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain the Service: Processing your reverse purchasing orders, communicating order status, and delivering the sourced products.

  • To Improve Our Service: Analyzing usage trends to enhance our website functionality, service efficiency, and product sourcing accuracy.

  • To Communicate With You: Responding to your inquiries, sending service-related updates, and providing information about changes to our terms or policies.

  • To Manage Your Account: Creating, managing, and verifying your user account.

  • For Security: Protecting against fraud, unauthorized transactions, and ensuring the security of our services.

  • To Comply with Legal Obligations: Meeting legal, regulatory, and compliance requirements.

3. Sharing Your Information

We share your information only as necessary to provide our services and as described below:

  • Service Providers: We share necessary information with trusted third-party vendors and service providers, such as logistics companies (for shipping), payment processors (for transactions), and IT support, to perform functions on our behalf.

  • Suppliers/Merchants: We share product specifications, and sometimes your location details (for shipping estimates), with Chinese suppliers to successfully source and purchase items on your behalf.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Data Security

We implement commercially reasonable security measures designed to protect your Personal Information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access: You have the right to request copies of your personal data.

  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.

  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us using the contact information below.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us: